A: damage caused by misuse ther faulty parts.(including static discharge)
B: improper installation
C: damaged by yourself
D: purchase the product by mistake
E: neglect, accident or modification, which have been soldered or altered during assembly
Requests from international purchase
We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer. If the item cannot be returned then we will offer a 50% REFUND.
For purchases made through other retailers:
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of Powerextra products is strictly prohibited.
Requests within US purchase
We will take care of all quality-related issues with a REPLACEMENT.
Please note: Any provided shipping labels must be used within 15 days of purchase.